Privacy policy

Privacy Policy

Last updated: July 2, 2026

The Outlet Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Outlet Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, address, billing address, shipping address, phone number and email address.
Financial information, including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information, including your username, password, security questions, preferences and settings.
Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
Communications with us, including the information you include in communications with us, for example when sending a customer support inquiry.
Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information, including information regarding your interaction with the Services, such as how and when you interact with or navigate the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

3. How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, tailor and improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfil your orders, remember your preferences and items you are interested in, send you notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customised shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activity on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety, and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with you. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.
When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

5. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

6. Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on these sites. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

7. Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

8. Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with the Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to access / know. You may have a right to request access to personal information that we hold about you.
Right to delete. You may have a right to request that we delete personal information we maintain about you.
Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

10. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority.

11. International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

13. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us via WhatsApp (+60 11-4366 8898) or email at goluxoutlet@gmail.com.

隐私政策

最后更新日期：2026 年 7 月 2 日

The Outlet Store 运营本商店及网站，包括所有相关信息、内容、功能、工具、产品及服务（以下统称“服务”），旨在为您提供精选的购物体验。The Outlet Store 由 Shopify 提供技术支持，使我们能够向您提供服务。本隐私政策说明当您访问、使用服务、通过服务购物或进行其他交易，或以其他方式与我们沟通时，我们如何收集、使用及披露您的个人信息。若我们的服务条款与本隐私政策有任何冲突，在个人信息的收集、处理及披露方面，以本隐私政策为准。

请仔细阅读本隐私政策。使用及访问任何服务，即表示您确认已阅读本隐私政策，并理解本政策所述的信息收集、使用及披露方式。

1. 我们收集或处理的个人信息

“个人信息”指能够识别您或他人身份，或可合理关联至您或他人的信息。以匿名方式收集或已去识别化、无法识别或合理关联至您的信息，不属于个人信息。视乎您如何使用服务、您所在的地区，以及在适用法律允许或要求的范围内，我们可能收集或处理以下类别的个人信息，包括从这些信息中得出的推论：

联络资料：包括您的姓名、地址、账单地址、收货地址、电话号码及电子邮件地址。
财务信息：包括信用卡、借记卡及金融账户号码、支付卡信息、金融账户信息、交易详情、付款方式、付款确认及其他付款资料。
账户信息：包括您的用户名、密码、安全问题、偏好及设置。
交易信息：包括您浏览、加入购物车、加入心愿单、购买、退货、换货或取消的商品，以及您过往的交易记录。
与我们的沟通记录：包括您与我们沟通时提供的信息，例如提交客服咨询时的内容。
设备信息：包括您的设备、浏览器或网络连接信息、IP 地址及其他唯一识别码。
使用信息：包括您与服务互动的相关信息，例如您何时及如何使用或浏览服务。

2. 个人信息来源

我们可能从以下来源收集个人信息：

直接来自您：包括您创建账户、访问或使用服务、与我们沟通，或以其他方式向我们提供个人信息时；
通过服务自动收集：包括您使用我们的产品或服务、访问我们的网站时从您的设备收集，以及通过 Cookie 及类似技术收集；
来自我们的服务供应商：包括我们委托其提供某些技术，以及其代表我们收集或处理您的个人信息时；
来自我们的合作伙伴或其他第三方。

3. 我们如何使用您的个人信息

视乎您与我们的互动方式或所使用的服务，我们可能将个人信息用于以下目的：

提供、定制及改进服务：我们使用您的个人信息向您提供服务，包括履行与您的合约、处理付款、完成订单、记住您的偏好及感兴趣的商品、发送账户相关通知、处理购买、退货、换货或其他交易、创建及管理您的账户、安排运送、协助退换货、让您发表评价，以及为您打造个性化购物体验，例如推荐与您购买商品相关的产品。这可能包括使用您的个人信息来更好地定制及改进服务。
营销与广告：我们将您的个人信息用于营销及推广，例如通过电子邮件、短信或邮寄方式发送营销、广告及促销信息，以及在服务或其他网站上向您展示网络广告，包括根据您过往购买或加入购物车的商品及在服务上的其他活动。
安全与防范欺诈：我们使用您的个人信息来验证您的账户、提供安全的付款及购物体验、侦测、调查或处理可能的欺诈、违法、不安全或恶意活动、保护公共安全，以及保障我们的服务安全。若您选择使用服务并注册账户，您有责任妥善保管账户登录资料。我们强烈建议您不要与任何人分享您的用户名、密码或其他登录资料。
与您沟通：我们使用您的个人信息为您提供客户服务、回应您的需求、为您提供有效的服务，并维持我们与您的业务关系。
法律原因：我们使用您的个人信息以遵守适用法律或回应有效的法律程序，包括执法或政府机构的要求、调查或参与民事证据开示、潜在或实际诉讼或其他对抗性法律程序，以及执行或调查可能违反我们条款或政策的行为。

4. 我们如何披露个人信息

在某些情况下，我们可能基于正当目的并在本隐私政策的约束下，向第三方披露您的个人信息。这些情况可能包括：

与 Shopify、供应商及其他代表我们提供服务的第三方（例如 IT 管理、付款处理、数据分析、客户支持、云端储存、订单履行及运送）。
与业务及营销合作伙伴，以提供营销服务及向您投放广告。例如，我们使用 Shopify，根据您在不同商家及网站上的网络活动，配合第三方服务投放个性化广告。我们的业务及营销合作伙伴将依照其各自的隐私声明使用您的信息。视乎您的居住地，您可能有权要求我们不得为了根据您在不同商家及网站上的网络活动向您展示定向广告及营销而分享您的信息。
在您指示、要求或以其他方式同意我们向第三方披露某些信息时，例如为向您寄送商品，或您使用社交媒体小工具或登录整合功能时。
与我们的关联公司或在我们的企业集团内部。
涉及业务交易（例如合并或破产）时、为遵守任何适用的法律义务（包括回应传票、搜查令及类似要求）、执行任何适用的服务条款或政策，以及保护或捍卫服务、我们的权利以及我们的用户或他人的权利。

5. 与 Shopify 的关系

服务由 Shopify 托管。Shopify 会收集及处理您访问和使用服务的个人信息，以便为您提供及改进服务。您提交给服务的信息将传送并分享给 Shopify，以及可能位于您居住国以外的第三方，以便为您提供及改进服务。此外，为协助保护、发展及改进我们的业务，我们使用 Shopify 的某些增强功能，这些功能整合了您与本商店、其他商家及 Shopify 互动所得的数据和信息。为提供这些增强功能，Shopify 可能会使用其收集到的、关于您与本商店、其他商家及 Shopify 互动的个人信息。在此情况下，Shopify 负责处理您的个人信息，包括回应您就此类用途行使个人信息权利的请求。如需进一步了解 Shopify 如何使用您的个人信息及您可能享有的权利，请访问 Shopify 消费者隐私政策。视乎您的居住地，您可以通过 Shopify 隐私门户行使与您的个人信息相关的某些权利。

6. 第三方网站及链接

服务可能提供由第三方运营的网站或其他网络平台的链接。若您点击进入非我们关联或控制的网站，请查阅其隐私及安全政策和其他条款。我们不保证、也不对这些网站的隐私或安全负责，包括其中信息的准确性、完整性或可靠性。您在公开或半公开场所提供的信息，包括在第三方社交网络平台上分享的信息，也可能被服务的其他用户及/或该第三方平台的用户看到，且我们或第三方对其使用不受限制。除服务中另有说明外，我们提供此类链接本身并不代表我们认可该平台的内容或其所有者、运营者。

7. 儿童数据

服务并非为儿童而设，我们不会在知情的情况下收集任何未达您所在司法管辖区成年年龄的儿童的个人信息。若您是曾向我们提供个人信息的儿童的父母或监护人，可以通过下方联络方式要求我们删除该信息。截至本隐私政策生效之日，我们并不知悉有“分享”或“出售”（按适用法律的定义）16 岁以下人士个人信息的情况。

8. 信息安全与保存

请注意，没有任何安全措施是完美或无法突破的，我们无法保证“绝对安全”。此外，您发送给我们的任何信息在传输过程中可能并不安全。我们建议您不要通过不安全的渠道向我们传送敏感或机密信息。

我们保存您个人信息的时间长短取决于多项因素，例如是否需要该信息来维持您的账户、向您提供服务、遵守法律义务、解决争议或执行其他适用的合约及政策。

9. 您的权利与选择

视乎您的居住地，您可能就您的个人信息享有以下部分或全部权利。然而，这些权利并非绝对，可能仅适用于特定情况；在某些情况下，我们可能在法律允许的范围内拒绝您的请求。

查阅 / 知情权：您可能有权要求查阅我们持有的关于您的个人信息。
删除权：您可能有权要求我们删除我们保存的关于您的个人信息。
更正权：您可能有权要求我们更正我们保存的关于您的不准确个人信息。
可携带权：在特定情况下及若干例外情形下，您可能有权获取我们持有的关于您的个人信息副本，并要求我们将其转移给第三方。
管理通讯偏好：我们可能向您发送推广电子邮件，您可随时通过邮件中的取消订阅选项选择不再接收。即使您选择退订，我们仍可能向您发送非推广性质的电子邮件，例如与您的账户或订单相关的邮件。

您可在服务中指定的位置，或通过下方联络方式行使上述任何权利。如需进一步了解 Shopify 如何使用您的个人信息及您可能享有的权利，包括与 Shopify 所处理数据相关的权利，请访问 https://privacy.shopify.com/en。

我们不会因您行使上述任何权利而歧视您。在法律允许或要求的范围内，我们可能需要先核实您的身份，才能处理您的请求。根据适用法律，您可以指定授权代理人代表您提出行使权利的请求。在接受代理人的请求前，我们会要求代理人提供您已授权其代表您行事的证明，并可能需要您直接向我们核实身份。我们将按照适用法律的要求，及时回应您的请求。

10. 投诉

若您对我们处理您个人信息的方式有任何投诉，请通过下方联络方式联系我们。视乎您的居住地，您可能有权通过下方联络方式对我们的决定提出上诉，或向您当地的数据保护机构提出投诉。

11. 跨境传输

请注意，我们可能在您居住国以外的地区传输、储存及处理您的个人信息。

若我们将您的个人信息传输至欧洲经济区或英国以外，我们将依据认可的传输机制，例如欧盟委员会的标准合同条款，或英国相关主管机构发布的任何同等合同（视情况而定），除非数据是传输至已被认定能提供充分保护水平的国家。

12. 本隐私政策的变更

我们可能不时更新本隐私政策，包括为反映我们做法的变化，或出于其他运营、法律或监管原因。我们将在本网站发布经修订的隐私政策、更新“最后更新日期”，并按适用法律的要求发出通知。

13. 联系我们

如您对我们的隐私做法或本隐私政策有任何疑问，或希望行使您享有的任何权利，请通过 WhatsApp（+60 11-4366 8898）或电子邮件 goluxoutlet@gmail.com 联系我们。

如中英文版本有任何不一致之处，以英文版本为准。

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